Privacy Policy and Cookie Policy

Privacy Policy

Welcome to my website https://5xcinque.it (the Site).

For all of us at 5xcinque.it your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe.

Below you will find the main information on the processing by 5xcinque of your personal data in relation to your navigation of 5xcinque.it and the use of the services offered. For detailed information on how 5xcinque manages your personal data, please read our Privacy Policy.

We also ask you to read the "Cookie Policy" and the " Terms of Sale " of the 5xcinque.it website, which contain detailed information regarding the terms and conditions of our services. Some services may be subject to specific legal terms; in such cases, we will provide you with all the relevant information from time to time.

Cookie Policy

All the information on our Cookie Policy are shown in the small banner on our site on each page at the bottom left, you will find your consent and all the details of the cookies on the site. You can also withdraw your consent to cookies at any time by clicking on the same banner.

 

Who is the Owner?
Below is the main information on the processing of your personal data carried out by Plasgomma Sr.l. The owner of the site https://www.5xcinque.it is Plasgomma Srl, with registered office in Loc. Campocuiano, sn, 62024 Esanatoglia (MC), VAT number 00636560435, as Data Controller.
For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service by writing to the email address: info@5xcinque.it

If you wish, you can also contact our Data Protection Officer by writing to "Data Protection Officer" at the above email address.

 

What data do we treat and why?
The personal data that 5xcinque processes are those that you provide to us when you complete an order and purchase goods, and those that we collect while you browse or use the services offered on 5xcinque.it. 5xcinque can therefore collect data about you such as personal data such as name and surname, shipping address and billing address, navigation data and your purchasing habits.
Your personal data are processed for the following purposes:
– conclude and execute the contract for the purchase of goods offered on 5xcinque.it;
– provide you with 5xcinque.it services such as subscribing to the newsletter;
- allow you to register on the Site and use the services reserved for registered users;
- manage your requests forwarded to our Customer Service.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.
We also carry out statistical surveys and analyzes with data in aggregate form to understand how users interact and use the Site, to improve our offer and our services.
However, only with your express consent, we process your personal data for:
- carry out commercial and promotional communication activities;
- customize the Site and commercial offers based on your interests.

 

Who will process your data?
Your personal data is processed by duly trained personnel of 5xcinque and Plasgomma Srl as Data Controller. Furthermore, for organizational and functional needs relating to the provision of services on 5xcinque.it, your data may be processed by our suppliers. The latter have been evaluated and chosen by 5xcinque for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.

 

How long do we keep your data?
We keep your personal data for a limited period of time which depends on the purpose for which they were collected, at the end of which your personal data will be deleted or in any case rendered anonymous in an irreversible way. The retention period varies depending on the purpose of the processing: for example, the data collected during the purchase of goods on 5xcinquee.it are processed until all the administrative and accounting formalities have been completed, and are therefore archived in accordance with the tax legislation local (ten years), those used to send you our newsletters until you ask us to stop sending them.
For more information, continue reading our Privacy Policy.

If you want to request the deletion of data and your account, click here, just send an email to info@5xcinque.it

What are your rights?
At any time, depending on the specific treatment, you can: revoke your consent to the treatment, know which personal data we hold about you, their origin and how they are used, request their updating, rectification or integration as well as, in the cases provided for by the provisions in force, the cancellation, the limitation of the treatment or oppose their treatment. If you wish, you can request to receive the personal data held by 5xcinque/Plasgomma concerning you in a format readable by electronic devices and, where technically possible, we will be able to transfer your data directly to a third party indicated by you.

If you believe that your personal data has been processed unlawfully, you can file a complaint with one of the supervisory authorities responsible for ensuring compliance with personal data protection laws. In Italy, the complaint can be filed with the Italian Data Protection Authority ( http://www.garanteprivacy.it/ ).

 

This information may undergo changes and additions over time, so we invite you to periodically check the contents. Where possible, we will try to inform you promptly of the changes made.

 

Privacy Policy

  1. General informations
    Who is the Data Controller?

The owner of the site https://www.5xcinque.it is Plasgomma Srl, with registered office in Loc. Campocuiano, sn, 62024 Esanatoglia (MC), VAT number 00636560435, as Data Controller.
For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service by writing to the email address info@5xcinque.it

If you wish, you can also contact our Data Protection Officer by writing to "Data Protection Officer" at the above email address.

Who is the Personal Data Protection Officer?

Same subject and same contact details as in the previous paragraph

  1. What personal data do we collect?
    The categories of personal data that 5xcinque collects and processes when you browse or make purchases on 5xcinque.it are as follows:
    a) we collect the personal data necessary to conclude and execute your purchase on 5xcinque.it such as name and surname, e-mail address, shipping address, billing address, telephone number and payment details;
    b) we collect your e-mail address when you sign up for our newsletter service;
    c) we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance;
    d) with your consent, we collect and use your personal data for marketing purposes;
    e) for the registration of your account, we collect your name and surname, your e-mail address, your password and your date of birth. If you are a registered user, we collect information about your access to the reserved area of ​​the Site.

With your express consent, by analyzing your personal data we can process information regarding your interests and preferences with respect to our products and services, in order to present proposals and offers in line with your tastes. In case of authentication to the account through external social networks, we collect from these third parties the data necessary for registration / authentication through Facebook and through Google. We also collect information about you from third parties and, in particular, from Facebook and Google+. This information includes the following categories of data: e-mail address.
f) we collect information about your navigation on 5xcinque.it, such as the pages you visit and how you interact with the single page and we save this information on our servers.
g) in the event that you provide 5xcinque with third party personal data, for example in cases where you decide to purchase a product to be delivered to a friend, or to make a gift, 5xcinque will ensure that the third party is privacy information at the time of the first communication. We remind you that the use of personal data of third parties is subject to the regulations on the protection of personal data.
We inform you that 5xcinque does not process personal data relating to minors. If you access 5xcinque.it and use the services offered by 5xcinque, you declare that you are of legal age.

 

  1. How do we use the personal data collected?
    5xcinque collects and processes your personal data for the following purposes:
    a) conclude and execute the contract for the purchase of the products offered on 5xcinque.it. When you complete your purchase, we ask you for the personal data necessary for the execution of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, billing, product shipping and any management of the made.
    b) registration on the Site and use of the services offered to registered users. Registration on the Site is possible by entering some personal information, necessary to guarantee your identification and the performance of the services offered to registered users.
    c) provision of the services offered on 5xcinque.it. To this end, 5xcinque needs to collect, in relation to each service and its characteristics, the personal data necessary to carry out the service requested by you.
    d) management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.
    e) sending of CVs. If you send us your CV to be considered for an open position application, we will use the information contained in your CV solely for that purpose. Your CV will be kept for a maximum period of six months, after which it will be deleted: if you wish, you can of course send us a new updated version.
    f) statistical analysis and surveys. We use some information on your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;
    g) sending of commercial and promotional communications following the purchase of one of our products, so-called soft spam. Following the purchase of one of our products on the Site, we will be able to send communications containing our commercial proposals or similar products and services to the e-mail address you have provided.
    h) subject to your express consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. Furthermore, always with your consent, we will be able to use your contacts in the context of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users.
    i) only with your consent, 5xcinque will be able to personalize your experience as a registered user on 5xcinque.it, offering you previews and offers in line with your tastes and sending you personalized commercial communications according to your interests. The personalization will be carried out by analyzing your previous purchases and the other information described in the previous paragraph "What personal data do we collect?".

If you wish to authorize the activities referred to in points h) and i) and subsequently do not wish to receive further communications from 5xcinque or wish to limit the methods in which to be contacted, you can interrupt these communications at any time by simply clicking on the appropriate "unsubscribe" link present at the bottom of each communication, by accessing your account, by contacting 5xcinque at the above address.
We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some submissions may have already been scheduled, our systems may take some time to process your request.
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.

 

  1. Your 5xcinque profile
    When creating your 5xcinque, we offer you the opportunity to use the following services:
    • My orders: track the shipment of your orders, change or return items that are not for you and see the history of your orders.
    • Wait List: you will be informed as soon as the articles are available again.
    • My data: manage your registration data.
    • My addresses: save or modify your addresses to always have them at hand and complete your purchases faster.

To ensure that the information in our possession is correct and allows us to adequately carry out the activity described above, we invite you to access the "My profile" section of your 5xcinque and, if you deem it necessary, to update them.

 

  1. Legal basis of the processing
    We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:
    a) for the conclusion and execution of a contract to which you are a party.
    When we process your data for the conclusion of the purchase contract of which you are a part, we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities:
    – conclusion and execution of a purchase contract for the products offered on 5xcinque.it;
    - registration on the Site and use of services reserved for registered users;
    – provision of services offered on 5xcinque.it;
    - management of your requests by our Customer Service.
    The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use the services of 5xcinque and that 5xcinque will not be able to manage your requests;
    b) to follow up on a legal obligation.
    In the event of the conclusion of a contract for the purchase of goods on 5xcinque.it, the processing of User data will take place to fulfill the legal obligations to which 5xcinque is required in accordance with the tax provisions and other regulations to which 5xcinque is subject. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to fulfill the aforementioned legal obligations to which 5xcinque is required.
    The processing of any spontaneously sent CVs, carried out to evaluate candidates with respect to a possible job position at 5xcinque, is legitimate as it is expressly authorized by a law, which specifies that in this case the consent of the person to whom they refer is not required personal data. You are free to send us your CV or not, but otherwise we will not be able to evaluate your application for a job position at 5xcinque;
    c) for our legitimate interest.
    If you purchase products on 5xcinque.it with a credit or debit card, some of your personal data may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activities.
    d) based on your consent.
    We will carry out the following treatments only if you have given us your express consent:
    • carrying out marketing activities and opinion polls and market research;
    • analysis of your browsing and consumption habits in the use of your profile, in order to personalize your experience on our Site.
    Providing us with your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes or not, but without it it will not be possible for 5xcinque to carry out marketing activities, opinion polls and market research, and to analyze your habits.

 

  1. Who will process your data?
    Your personal data will be processed by 5xcinque internal staff specifically trained and authorized to process it.
    Your personal data will also be transmitted to third parties we use to provide our services; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules on the processing of personal data. These subjects have been designated as data processors and carry out their activity according to the instructions given by 5xcinque/Plasgomma and under its control.
    The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing.
    Your data may be transmitted to the police forces and judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow 5xcinque to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

   

  1. Non-EU data transfer
    Some of the third parties listed in the previous paragraph "Who will process your data?" they may be based in countries outside the European Union which nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission.
    The transfer of your personal data to countries that do not belong to the European Union and which do not ensure adequate levels of protection will be carried out only after the conclusion between 5xcinque and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your data so-called "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and 5xcinque (for the purchase of goods offered on our Site, for registration on the Site or the use of services on the Site) or for the management of your requests.

 

  1. How long do we keep the data?
    We keep your personal data for a limited period of time, which varies according to the type of activity that involves the processing of your personal data.
    After this period, your data will be permanently deleted or in any case made irreversibly anonymous.
    Your personal data is stored in compliance with the terms and criteria specified below:
    a) data collected to conclude and execute contracts for the purchase of goods on 5xcinque.it: up to the conclusion of the administrative-accounting formalities. The billing data will be kept for ten years from the billing date;
    b) data of the registered user: the data will be kept until you request cancellation of your 5xcinque profile;
    c) data relating to the payment: up to the certification of the payment and the conclusion of the related administrative and accounting formalities resulting from the expiry of the right of withdrawal and the terms applied for contesting the payment;
    d) data collected in the context of the use of services offered on 5xcinque.it: these data are kept until the termination of the service or the cancellation of the subscription to the service by the User;
    e) data related to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;
    f) CV: for six months from receipt;
    g) data used for commercial communication activities with users who purchase products on 5xcinque.it (soft spam): these data are kept until the service is terminated or the user exercises an opposition by unsubscribing;
    h) data provided for commercial communications activities, opinion polls and market research: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind by the user with 5xcinque;
    i) data used to personalize the Site and to show customized commercial offers: until the user requests the cessation of the activity and in any case within two years from the last interaction of any kind by the user with 5xcinque;
    j) data used for carrying out market research and surveys for the detection of satisfaction: as long as the User does not request the cessation of the activity.
    In any case, for technical reasons, the cessation of treatment and the consequent definitive cancellation or irreversible anonymisation of the related personal data will be definitive within thirty days from the terms indicated above.

 

  1. Your rights
    You can exercise your rights at any time with reference to the specific processing of your personal data by 5xcinque. Find below their general description and how to exercise them.
    a) Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.
    b) Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys for the detection of satisfaction for the personalization of the website and commercial offers based on your interests are considered marketing activities. . Upon receipt of your request, we will promptly stop the processing of your personal data based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.
    c) Object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, 5xcinque will have to evaluate the reasons for your request.
    d) Delete your data: in the cases provided for by current legislation you can request the deletion of your personal data. Once your request has been received and examined, if legitimate, we will promptly cease processing and delete your personal data.
    e) Request that the processing of your personal data be temporarily limited: in this case 5xcinque will continue to keep your personal data but will not process them, unless subject to your different request and the exceptions provided for by law. You can obtain the limitation of the treatment when you dispute the accuracy of your personal data, when the treatment is unlawful but you oppose the cancellation of your data, when your data we no longer need but you need it to exercise your right in court and when you object to the processing, while we are evaluating the reasons for your request.
    f) Request your data or transfer it to a person other than 5xcinque ("right to data portability"). You can ask to receive your data that we process based on your consent or based on a contract with you in a standard format. If you wish, where technically possible, we may upon your request transfer your data directly to a third party indicated by you
    In order to exercise some of your rights described above, you can access your account or alternatively you can contact us by writing to our Customer Service at the address of the Data Controller indicated above.
    To ensure that our users' data are not violated or illegitimately used by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to be sure of your identity.

 

  1. Security measures
    We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures which guarantee: the pseudonymisation or encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, 5xcinque undertakes to regularly test, verify and evaluate the effectiveness of the technical and organizational measures in order to guarantee continuous improvement in the safety of the treatments.

 

  1. Claims
    If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data.
    In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.
    More information on how to submit them is available on the Guarantor's website at http://www.garanteprivacy.it.

 

  1. Changes to this information
    The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described so far. Consequently, this privacy statement may undergo changes and additions over time, which may also be necessary in relation to new regulatory interventions regarding the protection of personal data.
    We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you about the changes made and their consequences
    The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.

 

  1. Legislative references and useful links
    The processing of your personal data is carried out by 5xcinque in full compliance with the regulations on the subject provided for by Regulation (EU) 2016/679 general regulation on data protection, the rules on the processing of Italian personal data and the provisions of the Supervisory Authority Italian (http://www.garanteprivacy.it).

Last updated 11 03 2022